Terms of Service

Who provides the service

VisualEyes is provided by AQA, an early-stage venture whose operating company is being incorporated with its intended seat in Ireland (EU). When incorporation completes, these terms will be reissued in the company's name; your rights under them will not be reduced by that change.

The service is a live pilot

VisualEyes is real and live, and protects real accounts — but it is a pilot, not a finished public product. Features may change, capacity is limited, and occasional interruptions are more likely than they will be at general availability. We run the pilot carefully, and your data is handled as described in our Privacy Policy.

If you sign in with VisualEyes

• You must be at least 16, and enrol only with your own email address.
• Enrol only photos you have the right to use. Don't enrol images that are unlawful, or that you'd be uncomfortable existing in an encrypted store — even though we never display them to anyone, including you.
• Don't try to enrol as someone else, share your account, or help someone else pass your login.
• Signing in is free for you, in every language we support, on any device with a browser.
• You can leave at any time: ask us to delete your account and we delete it in full, photos included (privacy@aqa.com).

If you integrate VisualEyes on your website

• Your Client ID and secret are yours to guard: keep the secret server-side, rotate it if you suspect exposure, and never place it in a browser, app binary, or repository.
• Billing is per successful login, in credits: 15 credits (about 1.5¢) per successful login, with 1,500 credits free when you register. Your users are never charged. If your balance runs out, VisualEyes logins pause for your site until you top up — your own first-party test logins are never billed.
• Always confirm logins server-side via /api/v1/verify, and honour the responses — including acting on safety signals only server-side, exactly as the integration docs describe.
• Only submit usernames to our API that were typed into your own login form by a visitor, or that you have validated against your own user records — never bulk-probe accounts.
• Don't use the API to attack, enumerate, load-test, or resell access. Security research is welcome through security@aqa.com.

Whose stuff is whose

Your photos remain yours. You grant us only the narrow licence needed to operate the service: to store them encrypted, transform them for display inside your own login challenges, and delete them on schedule. The VisualEyes software, service, and brand are ours; the WordPress plugin and the published integration code samples are provided for integrating with VisualEyes.

What we can do

We may suspend or close accounts and client integrations that break these terms, attack the service, or put other users at risk — immediately where safety requires it, with notice otherwise. We may change or discontinue pilot features; if we ever discontinue the service itself, we will give enrolled users and clients reasonable notice and honour the deletion promises in the Privacy Policy.

Disclaimers and liability

The pilot is provided "as available", without warranties beyond those the law requires. To the maximum extent permitted by law, our total liability arising out of the pilot service is limited, for client sites, to the credits purchased in the previous 12 months, and for individual users, to €100. Nothing in these terms excludes liability that cannot lawfully be excluded — including for death or personal injury caused by negligence, or fraud — and nothing reduces mandatory consumer protections in your country of residence.

Governing law

These terms are governed by the laws of Ireland, and disputes belong to the Irish courts — except that if you are a consumer in the EU/EEA or another jurisdiction with mandatory consumer-forum rules, you keep the protections and courts of your home country.

Changes

These are interim terms for the pilot. We'll announce material changes on this page — and to enrolled users and registered clients by email — before they take effect. Continuing to use VisualEyes after a change takes effect means you accept it.