This page is informational — it is not a login. It's for law enforcement, legal counsel, data-protection regulators, security researchers, the press, and other entities. Below is what VisualEyes holds, and where to direct each kind of request.
VisualEyes authenticates people by recognition of their own photographs — there are no passwords and no biometric templates that we sell or share. For an account we hold only: the user's own uploaded photographs (encrypted at rest), their email address, and interaction logs. Personal data is deleted on a set schedule rather than kept indefinitely: during the current private trial, uploaded photos are automatically deleted after 90 days, and any account left unused for 18 months is deleted in full automatically (see below). We do not sell, rent, or publish it. Each user's data is kept as a single, compartmentalised instance used only by that user's own login and maintenance processes — there is no bulk "download all users" path, by design. In practice there is little to disclose.
We respond to valid legal process from competent authorities. Please submit your request, on official letterhead, describing the account and the specific data sought and its legal basis. We will review, respond within a reasonable time, and follow a separate process for genuine emergencies involving risk to life.
Roadmap: for age-verification and similar compliance use cases, VisualEyes' design supports a dedicated query interface where an authorised enforcement user (never automated) submits a digital receipt or transaction ID and gets back only a pass/fail confirmation — with full identity disclosure requiring its own separate, sanctioned legal process. Not yet available in this preview.
Law enforcement → legal@aqa.comIf you are a user wanting to see or delete your data, you can delete your account and photos yourself in your VisualEyes account, or contact our privacy team. In addition, if an account is not used or accessed for 18 months, all of its data is automatically and permanently deleted.
Privacy / data request → privacy@aqa.comFor terms, our privacy policy, a data-processing agreement, jurisdiction, or general legal matters, contact our legal team. (Formal policy documents are being published as we incorporate; see also Corporate governance.)
General legal → legal@aqa.comFound a vulnerability? We welcome responsible disclosure. Please email details privately and give us reasonable time to remediate before any public disclosure.
Report a security issue → legal@aqa.comThis page describes our current practices during private preview and is provided for information only; it is not legal advice and not a contractual commitment. All statements about what we collect and can produce are intended to be accurate and will be kept current.